Some special rules apply if you made your purchase on a third-party marketplace.

Separate refund rules apply if you made your purchase via a third-party platform (such as the Apple App Store or Google Play Store).

If your payment method doesn’t allow for refunds, don’t worry - we may still be able to refund your purchase for an appropriate amount of Game Currency. For example, we can issue you a refund for payments made via credit/debit card or PayPal, but not for gift cards and prepaid cards. We can only issue you a refund if the form of payment you used to purchase the Game Currency or content has the ability to process refunds.

For example, if you paid via credit card, the refund will be issued to the same credit card. Refunds for real money will only be issued to the form of payment you used to purchase the Game Currency.These refunds for real money are subject to the following additional restrictions: If you use real money to purchase (1) Game Currency without spending any of that purchased Game Currency, or (2) unused refundable content, you can request a refund from Player Support within the first 14 days of purchase, except as otherwise legally required. You may have purchased our Game Currency or in-game content with real money. Additional Rules Regarding Refunds for Real Money There may be additional ways to refund content that are game-specific, such as refund tokens for League of Legends (which are described under “Refund Policies Specific to Individual Games” below), or region-specific as may be required by applicable law. * These items can’t be refunded through the client, but if you send Player Support a ticket, we’ll do it for you where possible. In-game regular currency (like Radianite Points or Star Shards).Event passes (including the Premium Battle Pass and Premium Battle Pass levels).Hextech inventory (like keys, chests and shards).In-game premium currency (like RP or VALORANT Points) (“ Game Currency”).Once we’ve issued a refund, the affected content will be removed from your account. If you’re unsure whether your item counts as used or unused, we’ve provided some guidance under “Frequently Asked Questions” below. We will refund any unused content on the “refundable” list below purchased within the last 14 days, except as otherwise required under applicable law. We’ve set out some rules below for what can and cannot be refunded and other related information. If you regret or accidentally make a purchase, you may be able to obtain a refund. We understand that purchases don’t always go as planned.

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